After navigating health scares as a child and struggling a bit early in his career, it was The Agency CEO's wife, Kyle Richards, who suggested he get a real estate license, which he says was the "best decision ever."

Coldwell Banker embraces a diverse network of agents and broker-owners. Liz Geringher recently connected with several of them as part of her mission to continue to humbly learn and uplift voices.

As a luxury agent, how can you deliver the personalized service that ensures your clients will never want to work with anyone else? Here are my thoughts.